Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Send your testimonial

I had a wonderful experience with Brunner funeral home while planning my husbands funeral. During such an immensely sad time, Jason was a comfort during the planning stage. Then Brian Dietrich was with us throughout the funeral for the visitation and the funeral the next morning. He was an absolute legend during this sad time. He was always available as well as kind, caring and attentive. He handled everything so well, we had a beautiful funeral, honoring my husband, just as we wanted and just like Jason promised I would highly recommend Brunner Funeral Home.

5 stars
Lauren Novak June 09, 2025

I would highly Recommend Brunner's Funeral Home. All of the Staff go over and beyond to help families go through this very difficult time. Our Family had 2 unexpected deaths. One was a very tragic one. They went beyond Our Expectations to make her look Beautiful and accommodated us in any way we needed. The Second was just recently, we Lost our Mom a few weeks ago. From the very beginning, when they came to pick Mom up at Home, was with dignity and respect. They carefully and Lovingly moved her, made sure she was covered up in her favorite blanket. They helped us with all of the arrangements, flowers, paperwork etc. You can't imagine how much work goes into the preparations after a Loved one has passed away, they are there to help with everything. Mom's services were Beautiful as the Staff had the Flowers, pictures and memoriablia placed perfectly around her and the funeral home. They make sure the family and visitors have everything they need, water, coffee, etc. They Staff was so precise, careful and so Loving when we were at Church, explaining everything to The Pallbearers and family as they carefully Moved Mom's Casket into the church. Making sure the cars were lined up properly as well as the procession of all the cars to the cemetery. The same care followed at the cemetery. The staff did not leave Our Mom until she was so carefully placed next to my Dad's Casket in the crypt and it was sealed. After all that, the Staff still continues to reach out to make sure you are doing well! I would never go anywhere else for My Loved Ones Final Moments. Brunner's is by far the Best and Most Caring, Funeral Home I have been too!

5 stars
Anita Recchia May 30, 2025

Nick Eskew of Brunner Funeral Home handled all aspects of our loved one’s arrangements. Nick was prompt, thorough, knowledgeable and professional in explaining to us every aspect concerning the process that we would encounter. With Nick we felt very comfortable and all went extremely well for us. I recommend Nick Eskew and the Brunner Sanden Derrick Funeral Home & Cremation to everyone in need of funeral arrangements.

5 stars
R. Dennison May 15, 2025
5 stars
Nick Stroud April 17, 2025

I cannot say enough about this establishment! We've had all of our family members services there since I can remember as a young child. The love, warmth, care, compassion, the list is endless that we feel when we're there grieving our passed loved one. They truly set the bar for funeral homes!! We recently had a love one pass and his services were out of our control, he was at another local funeral home. It was very disappointing. We were not welcomed at the door, it was hard to find a member of their staff to answer questions. The whole experience was very unwelcoming. At Brunner, you will never open a door, you will always be greeted with a warm and friendly smile, even a hug. They truly treat you like family and spoil you. You feel like you're home and amongst family. We love you all and thank you for years of loving all of us!!!!

5 stars
Heidi Gavrilovic April 03, 2025

Excellent funeral home and all the services they provide. Everyone was so kind and professional and made a difficult time much easier to handle. I would highly recommend Brunner Sanden Deitrick Funeral Home

5 stars
Barbara March 31, 2025

This is the first time I have experienced the death of a close family member and certainly the first time I have had to go to a funeral home to make arrangements; so I had no idea what to expect, especially during such a difficult time. I am happy to say that it was as pleasant and professional an experience as I could have hoped for. From the first prompt phone call from Jason, who fitted me into an earlier initial appointment time when I expressed my timeframe for having to leave town, to once again fitting me into an earlier appointment (that same day!) for me to do my final viewing of my father (which gave me needed much needed closure), I felt my dad and I mattered. The follow up is also well-timed and comforting. I initially had chosen Brunners due to name recognition, but now I would recommend Brunners to anyone due to my experience with them. Thank you to everyone.

5 stars
Kimberly Dilgren March 06, 2025

My wife had specific funeral arrangements that were handled without any issues by Brunners. Brian Dietrick our main contactria did an amazing job for my wife’s wishes. He was quick to coordinate the funeral visitation, mass and burial. He responded immediately to answer all our questions. Thank you Brunners and Brian.

5 stars
ALAN HERKOWSKI March 04, 2025

Thank you for everything

5 stars
Pat langhoff February 14, 2025

Very empathetic and easy to work with. Offered many options.

5 stars
Lee Penley January 21, 2025

I cannot thank the folks at Brunner Sanden Deitrick enough for their kindness in handling my Mother’s final affairs a few months ago. From helping me with making arrangements, taking such careful care of my Mother and treating my sister and me with such gentleness, they handled everything with immense grace. They were so respectful of my Mother, and it was a comfort to us that she did not have to be taken somewhere else to be cremated. They made sure my sister and I were comfortable with everything involved, and answered all our questions very patiently. I have received follow-up phone calls and texts from Maria, making sure we were doing ok after everything settled down. I feel so lucky to have had them care for my Mom, and I would recommend Brunner Sanden Deitrick to anyone needing their services after the loss of a loved one.

5 stars
Sheri Bonano January 11, 2025

Was definitely satisfied with services at funeral home. Everyone had a helpful demeanor and we were amazed by how many legal and technical matters they were able to handle for the family Jason worked tirelessly finding the right site for mausoleum etc. All the staff did an exceptional job and made things easier during this difficult time

5 stars
Mary Baker October 30, 2024

Brian was extremely knowledgeable and helpful during the planning process. The day of the funeral Brian and the team was very supportive and accommodating. Our family appreciates everything you did to make our mother's homecoming special.

5 stars
Gayl Fuizzotti October 28, 2024
5 stars
Jason A October 02, 2024

Nancy and Jason Sanden and Brian and Martha Deitrick welcomed our family and teamed up to make our mother’s funeral “Celebration of Life” a wonderful experience. Their attention to every detail allowed us to focus on Mom’s life and all the friends and family who came to offer their condolences and share their precious memories of her. Everyone complimented me on how beautifully everything was displayed. The Brunner team labeled and packaged all the flowers, photos, and memorabilia as we headed to a family dinner to end the day. We were able to pick up everything the next day curated, boxed and all had been freshly stored overnight.

5 stars
Sue Kurowski October 01, 2024

We would like to thank the Brunner’s team for the compassion and grace they exhibited during our son’s funeral service. Jason was so helpful and made the difficult planning process a little easier by making suggestions and explaining choices. Chuck is so caring and did a wonderful job at the service. Their facility is beautiful and everything from the flowers to the food was professionally done. We highly recommend Brunner’s.

5 stars
Mark and Rose Kundtz September 10, 2024
5 stars
Nancy S August 31, 2024

Everyone with whom we worked at Brunner's was genuinely empathetic and comforting and made planning the funeral services very easy. During a difficult time for our family, these folks ensured everything was done perfectly.

5 stars
Mike Perry August 30, 2024

The staff at Brunner Funeral Home have always excelled providing caring guidance to our family’s needs & requests. They truly go above & beyond, all while showing a real compassion that is the heart of their family business. Our family is blessed to call them friends. Judy Wade

5 stars
Maureen Wade July 25, 2024

This facility and staff, especially Chuck, has made a really tough time, easy and comforting for our family. Thank you all for everything.

5 stars
La La July 03, 2024
5 stars
Kevin Short June 28, 2024
5 stars
Terry Giddings May 24, 2024

Brunner-Sanden-Deitrick Funeral Home Cremation Services treats you just like family. Chuck provides explanations of each and every step along the way caring for our loved one. It doesn’t stop there; Follow up calls to see how we were doing and asking if we need anything from them and a reminder to give them a call if down the road we need their help and support. We chose a pre-need package 3 1/2 decades ago from Sally Brunner and it was honored all these years later, no questions asked. Heartfelt thanks to the whole Brunner, Sanden Deitrick group. You use your God-given talents to serve us at our most vulnerable time. You don’t work at a job; you practice your vocation. God Bless each and every one of you, Jason, Nancy, Martha, Chuck, Maria and anyone I am missing.

5 stars
Susan Wilder May 25, 2024

Dealing with the sudden passing of our Granddaughter was very stressful. Jason, was very compassionate and always available when we had a question, needed advice or just “hold our hands” during this difficult time! He made suggestions and recommendations that made the process a little easier as we were planning. The night of the service Nick was the person on sight, he stepped in when needed, he made sure that the evening went very smoothly. Everything was handled with dignity and grace. The refreshments were beyond what I imagined them to be. The entire staff were kind, respectful and helpful, and did their very best to assist us in our time of grief. We cannot thank you enough for your professional service for our family.

5 stars
Diane Frangos April 20, 2024

My mom had been under hospice care for 4 months and when she finally passed, the staff at Brunner Funeral home was very responsive to securing her body and setting up an appointment to make arrangements. My family met with Chuck Brunner and walked us through what was available and because we had a tight budget to work with, made sure we had choices we were comfortable with and stayed close to budget. The staff was very supportive the night of the viewing and the next day at church and the cemetery. I would highly recommend their services.

5 stars
fran dalpiaz April 10, 2024

I want to personally thank Chuck for his patience and comfort during the loss of my dad. The entire process from start to end, he made more seamless and answered all of our questions. The staff took time not only before but also after the service to ensure all needs were met and we were satisfied. It was a difficult time but this team made us have more peace of mind. I highly recommend for anyone who has lost a loved one.

5 stars
Olivia Purpura February 27, 2024

I can’t say enough great things about Brunner's and all the staff. I lost my son unexpectedly to an overdose in November 2023 and from the moment of first contact with Brunner's, I knew my son and my family were in the best of hands. They are kind and compassionate and you can tell they genuinely care. No matter what time I reached out to Brian with questions, he would always respond back very quickly. They take as much time with you as you need and you never feel rushed. They truly care. As far back as I can remember, my family has used Brunner’s and now I truly understand why. Losing someone we love is never easy, but knowing they and their loved ones are in the best care possible makes getting through the process so much easier.

5 stars
Karon Lette February 23, 2024

Brunner's has handled a majority of my families funerals. They have always treated my family well. Felt like the staff were all family members as well. They always go above and beyond with everything they do. Very knowledgeable, helpful, professional, friendly and so much more. Highly recommend Brunner's.

5 stars
Bradley Grdina February 19, 2024

Jason and his team were incredibly impressive. The entire experience was stunning. Brunners went above and beyond our family's expectations, making everything appear effortless and seamless. There was no stress or hassle involved. Planning a funeral service is undoubtedly something most people would rather avoid, but I wholeheartedly endorse Jason and his entire team as a top recommendation. Our family cannot thank Brunners enough, We have used them twice now and the experience just got better. Sincerely, The Piercy-Serger family

5 stars
Nicole Serger February 01, 2024
5 stars
Joan Burnfield January 26, 2024

My family has used the services of Brunner Sanden Deitrick twice in the last 10 years. The people at Brunner are very professional, friendly and respectful. Every detail is taken care of for you -- and taken care of perfectly. You can count on them. We had a small gathering after one of the services in Brunner's on-site facility, and the food and facility are first-rate. I very highly recommend Brunner Sanden Deitrick to everyone.

5 stars
Monica Morello January 23, 2024

My experience with Brunner Sanden Deitrick Funeral Home was exceptional. The staff was very attentive to detail and held all aspects of my mothers burial and memorial service to the highest level of professionalism. Their continued kindness and follow up has brought a sense of peace and support during a very difficult time. Sincerely, Catherine Money

5 stars
Catherine Money January 23, 2024

The staff were so wonderful. I know it’s their job to be helpful during a time of sorrow but they made me feel like they really cared. The arrangements we made with them were flawless. There was nothing that they didn’t think of to help us through this sorrowful time. Thank you Chuck Brunner and all of the staff.

5 stars
Kandy Zarack November 30, 2023

I want to give my sincerest thanks to Brunner's Funeral home as they made our time of despair, so heart warming and effortless. The day of the funeral was met with a calm courteous staff with delicious catering. They were there every step of the way in constant contact, even through last minute changes and follow-up weeks after. My whole experience was a 100% from start to finish. Sincerely the McAtee family

5 stars
Diane BESEDA November 13, 2023

Brian Dietrick and his staff provided a beautiful service for my husband Ross. The flower arrangement above the casket was gorgeous. Brian's calm demeanor was very much appreciated at this hard time. The information Brian provided while we were making the arrangements was presented in an orderly manner and his constant reference to whatever you want and however you want to do this was very reassuring. I would recommend Brunner Sanden Dietrick Funeral Home for your needs.

5 stars
Susan Thompson November 09, 2023

Very professional staff that goes above and beyond to ensure that loved ones and their families are cared for in all aspects and taken care of.

5 stars
Gary Garrett September 03, 2023

Brian Deitrick took great care of my husband and provided a lovely, caring service for us. The flowers over the casket were beautiful and the food was great. His calming ways provided much needed comfort at this hard time.

5 stars
Susie Thompson September 25, 2023

We were very pleased with the honors accorded to our husband and father by Brunners Sanden. We were treated very well and felt comfortable during the entire process. The people who work there are clearly knowledgeable and thoughtful.

5 stars
barbara rendina August 29, 2023

I recently read what you've done for the Williams family. It is very kind and generous of you. That is what being part of a community is all about.

5 stars
James Washam August 09, 2023

They have devices both my parents and did a very good job. Very helpful and understanding. Make the best of a bad situation for us. Highly recommended

5 stars
Robert Fletcher July 23, 2023

Funeral Director Nick Eskew was very helpful in making all arrangements needed after my mother's passing. He got great support from Maria. We are extremely satisfied with the services that were provided during this difficult time. Teresa and Peter (Adams) Lagerlof

5 stars
Peter Lagerlof July 09, 2023

Brian was very thorough, accomodating and helpful

5 stars
Susan July 07, 2023

Chuck Brunner and Nancy Sanden handled the funeral for my dad. Everything was done perfectly, start to finish. If there were more stars available, I would go higher than 5. They are simply the best.

5 stars
Mike Romanowski June 19, 2023

We lost our 23 year old son one month ago. We were lost and devastated and overwhelmed. Chuck, Jason and the entire staff treated our family and cared for our son with such kindness and compassion. You helped us create a beautiful celebration for Andrew. We feel very blessed that you were there for our family. Thank you

5 stars
Michelle Ponchin May 19, 2023

Over the years we've had 5+ funerals/memorials here. Every time, without fail, they have bent over backwards to give us what we need. Can't imagine going anywhere else.

5 stars
Susan Williams May 16, 2023
5 stars
Joyce May 06, 2023

Brian and staff were very supportive and helpful. We live far away from Mentor and they helped ease the anxiety to get everything taken care of.

5 stars
Jay Berlo April 26, 2023

We had a positive experience working with Chuck Brunner. He was very compassionate and went above and beyond in guiding us through this time of sorrow.

5 stars
Diane Costello April 08, 2023

At the most devastating time of my life, I was treated in the most caring , thoughtful and professional way. Everyone went above and beyond to make everything perfect. I couldn’t have asked for more.

5 stars
Linda Clements March 21, 2023
5 stars
Ken Rakes February 17, 2023

They were sensitive to all of our needs. They anticipated many of them and solved them in advance. You will not be unhappy with their services. They seem concerned about grief and recovery.

5 stars
Joel Steinberg February 07, 2023

Compassionate, caring, professional in your most grieving moments. Can’t say enough great things about the entire staff!

5 stars
MICHAEL ZAPPITELLI February 02, 2023

Everything was taken care of in one place. I recommend.

5 stars
Victoria Mcdivitt January 21, 2023

My mother passed away unexpectedly. We had no time to review and visit with any funeral home before her passing so we called around the day after she passed. After speaking with Chuck and others I knew we would be in good hands. I cannot say enough about the level of personal and genuine care my family was given by Brunners. They walked me through every step and were very understanding of time needs and coordination activities. During all this time they took wonderful care of my dear mother and helped us get her to a final, peaceful resting place. Thank you so much Chuck and the rest of the Brunner family.

5 stars
Jory October 27, 2019

Everyone we met with was very caring and we were very pleased with all the arrangements. Great job.

5 stars
Marian L.

The Jason and the rest of the staff at Brunner's was very attentive and caring while planning my mothers funeral. That same attention has continued months later with their follow up and resources offered to assist with the grieving process.

5 stars
Maria Finamore December 11, 2019

My brother had passed away December 4th in 2021, it was a very hard time for me and my sister to deal with his passing. But my mother had prearranged plans for my brother. So my sister and I went to Brunner Sanden Deitrick Funeral Home we were met by a very kind man named Nick. The staff went out of there way to make sure we were taken care of in every way possible. Nick walked us through everything and at no point did we feel pushed in making plans for are brother. I was going to deal with another Funeral Home but after My experience with bruners I will be making my final plans with them. I can't say enough about Brunner Sanden Deitrick Funeral Home. A very class act. C.Misny

5 stars
Cheryl Misny January 29, 2022

We cant say enough about Brunner Sanden Deitrick. Everyone was so professional , sympathetic and compassionate. They made the entire process easy to understand and gave us the time we needed when making difficult decisions.

5 stars
Judy Perpar December 19, 2019

Extremely professional, helpful and so caring. I highly recommend.

5 stars
Sarah Carver October 25, 2022
5 stars
Mike Baird February 01, 2020

Very professional and kind. They took care of all of the details, thankfully.

5 stars
Mike Foley January 08, 2022

Brunner’s did a great job for my Mom’s wake this afternoon. My mom looked beautiful. They made the arrangements very easy for me and my family. They are a first class funeral home and would not consider going anywhere else. I’ve lived in Mentor for most of my life and as far as I’m concerned this is Mentors funeral home. Thank you.

5 stars
Mark Radovanic February 21, 2020

My brother passed away unexpectedly from complications of pneumonia. The staff, specifically Judy and Jordan treat you like one of the family. Jordan handled everything perfectly which took the burden off us. Thank you for all you did for my family!

5 stars
Melissa Amspaugh January 08, 2022

The entire staff was professional and caring. They did a wonderful job especially during this Covid time. Thank you for taking great care of our father. W

5 stars
Claudia Fredriks June 02, 2020
5 stars
Leesa Recchia December 03, 2021

The helpful, respectful attitude that was given to us by all Brunners employees was A#1. Losing my mother was stressful even tho it was expected. My friends at Brunners we’re there to support and guide us through this time. Noticed I used the word friends. That’s what the are !!!

5 stars
Mark Andersen June 27, 2020

Brunner’s and their professional and expert team, accommodated the needs of our family in an empathetic and caring manner.

5 stars
Paula Square September 01, 2021

Working with Brunners on our families funeral plans was seamless. They guided me through everything. It was truly a blessing to have them working with me.

5 stars
Joan Corniuk July 16, 2020
5 stars
gloria Baer March 30, 2022

We were extremely pleased with the service we received at this funeral home. They were very professional yet very kind and loving. Their follow up services have also been wonderful.

5 stars
Cindy Staub August 05, 2020

When our daughter passed away Brian, the funeral director and the rest of the staff at Brunner took great care of us. They set up everything beautifully and were able to accommodate our special requests.

5 stars
Sarah Iorio February 26, 2022

They did a beautiful job for us.

5 stars
Christine V August 19, 2020

Brunner’s took very good care of my loved one. Thank you for making our day less stressful.

5 stars
Sandy Molyneux March 11, 2022

The level and quality of service from initial contact through the actual services was well beyond our expectations. We couldn’t have been happier with the entire team at Brunner Sanden Deitrick.

5 stars
Paul Freddo September 09, 2020

When a love one dies you are completely lost as to what comes next. The staff at Brunners held my hand, and showed me the way. I could not have asked for nicer people during my time of such sadness and grief.

5 stars
Wendy Lewis January 08, 2022

Chuck and the rest of the staff at Brunner Funeral home went above and beyond to help us during the difficult time of losing my husband. They were very compassionate and sympathetic towards us and answered any questions that we had. I would highly recommend Brunner’s services to anyone.

5 stars
HALLe Weaver October 03, 2020

Brunner funeral home offers what I call compassionate professional services. They took care of both my parents. Everyone that the family interacted with was both comforting and professional. After the services several people commented about how impressed they were with the whole experience.

5 stars
Mary Rininger October 30, 2021

Everyone was very helpful during this difficult time.

5 stars
Julie Melendez October 09, 2020

Chuck and his staff were fantastic during a very difficult time. They provided advice, comfort and privacy. They continue to reach out and help us adjust to our new normal. We could not imagine better service. They are true professionals.

5 stars
David Hegenbarth November 25, 2021
5 stars
Teresa O'Connor October 16, 2020

At one of the most difficult times if my life, Nick and all of the staff at Brunners’s were so professional, warm and supportive. Never was I pressured in any way. They helped me plan my husband celebration of life exactly the way he would have wanted it to be. I unfortunately have had to make funeral arrangements several times at different places and Brunner’s is by far the most compassionate of all of them. I would highly recommend them to anyone needing to make these difficult arrangements. While I was making the arrangements for my husband, I also made mine so my children don’t have to deal with it.

5 stars
Louise Golicic December 01, 2021
5 stars
Amanda anthony November 04, 2020

I can't say enough about Brian Deitrick and the whole Brunner Team. Their compassion and professionalism made a very difficult situation a little bit easier. Everything from the service to the facility was nothing but first class. I was particularly impressed with the follow-up after every thing was completed. I would never hesitate to provide them with an outstanding recommendation.

5 stars
Jim Sersain March 31, 2022

I’d like to thank Brunner’s and especially Chuck Brunner for all their help during this trying time. Caring and compassionate is what the Brunner family is all about. Each step along the was explained in detail. Attention to details is first class. Brunner’s handled both my mother and fathers arrangements. Many thanks to the entire Brunner family for taking care of my parents.

5 stars
Mark DiRosa December 02, 2020

Today, my fiance was taken care of by the wonderful, caring and professional staff of Brunner, Sanden, Deitrick Funeral Home. Thank you to all involved. Thank you to Father Bob from St Gabe's for praying with us. Thank you Nick for allowing us all the time we needed to spend with our loved one. God bless you all. Cyndy

5 stars
Vanilla Laced April 22, 2022

Jason and his associates are the best. They considered every detail in planning our mother’s arrangements in a caring, compassionate and very professional manner. I highly recommend Brunner’s Funeral and Cremation Services.

5 stars
Ed Petric May 17, 2022

My wife’s death was unexpected and it was a confusing time to say the least. Jason led me through the arrangement process, making sure nothing was rushed and everything explained in detail. Then he took over and everything was handled exactly as was planned. I met several staff members during the pending arrangements and everyone was totally helpful as well as empathetic and compassionate. Now they are following up to make sure I’m OK. Great organization.

5 stars
David Klie December 29, 2020

My family was treated with the utmost kindness, compassion, courtesy and respect. Nick was professional, helpful, patient and communicative every step of the way. In the midst of our grief it was a great relief to know that ALL details regarding our dad’s final arrangements were taken care of.

5 stars
Paula Ray June 01, 2022
5 stars
Harshna Patel December 29, 2020

Our family received the most wonderful, caring guidance from Chuck Brunner and his staff in planning our mom's funeral. Although her wishes were to be cremated, her urn, flowers and family memorabilia were arranged beautifully for visitation. We couldn't have asked for anything more. Any questions or changes we requested were handled very efficiently. We were never made to feel our requests were an imposition. We would recommend Brunner Sanden Deitrick Funeral Home to anyone looking for the best in honoring their loved ones!

5 stars
Kathy Michel July 10, 2022
5 stars
Linda Anderson January 26, 2021
5 stars
Michelle Murphy August 17, 2022
5 stars
Maritza Mejia January 26, 2021

I don’t know if the comments came out the first time but here goes, I dealt with Maria and Nick at Brunners funeral home, they took care of everything I needed to have done for this difficult time of our lives, my mother passed away and they help a lot to try and take some of the pain away I would recommend them anytime,

5 stars
Dennis Sterle September 02, 2022

Brunner's services are outstanding. They took care of every detail in the most professional and compassionate manner. It was a comfort to have such a wonderful team at such a difficult time.

5 stars
Cindy Kovach January 27, 2021

Understanding, caring, helpful, and a willingness to get our personal requests fulfilled. It was a learning experience with the Brunner people very capable of explaining every detail and listening to my questions and concerns. It was a better experience than I expected thanks to the Brunner staff.

5 stars
Alan Pease September 29, 2022

We are grateful for the care that was provided by the excellent team at Brunner Sanden Deitrick. Director Nick Eskew helped with all the details, respectfully for our family. Our thanks to all. Cynthia Webster

5 stars
Cindy Webster February 24, 2021

From the moment Nick and his coworker arrived at my parents home to prepare my Dad for his final resting place, my Dad and my family was treated with respect, kindness and compassion as well as professionalism! Nick and the entire staff are the absolute best! I want to thank you all so very much for your professionalism, kindness and compassion during this difficult time. You are all truly a blessing!

5 stars
Noreen Evola September 30, 2022

Brunner Sanden Deitrick Funeral Home was an outstanding choice for our family during a difficult time. They are a thoughtful, caring, professional operation that understands the needs of their clients. I would highly recommend them to all in need. A 6 star rating in my book.

5 stars
Gary Cavell February 24, 2021
5 stars
Paula B October 11, 2022

The staff was extremely caring and helpful. Not only did they help to plan and put on a beautiful service but they reached out to us on a regulsr basis with information and offering their support. It was the best experience i coukd have hoped for during these difficult times

5 stars
Cheryl Richey February 27, 2021

The death of one's wife of 67 years is the most traumatic experience imaginable. We had preplanned our funerals but still I was quite nervous about executing the events that needed to occur. The process was made tolerable, even pleasant, by the handling of everything by the people at Brunner's. From the moment my two daughters and I met the administrator we were put at ease. His sensitivity, his knowledge, and his helpfulness were a blessing for us. The visiting hours took place in an attractive room that was arranged beautifully. Meeting our guests was a warm, supportive experience for the whole family. The Brunner's staff guided us through the evening's events. We entered the church for the funeral Mass and found a beautiful arrangement including a large photograph of my wife. The people from Brunner's assisted us at every opportunity. Finally, the internment was easy for us all because of the thoughtful handling by our funeral home administrator. Part of the arrangements had to do with coordinating with our Pastor. All of that was performed efficiently and with concern for our desires. No one wants to host the funeral of their spouse. But I can say with total sincerity and boundless thankfulness that having people like those at Brunner's makes the experience as comfortable as is possible. I must add that I am pleased that we had preplanned the funeral arrangements. That helped us focus on what needed to be done.

5 stars
Stan Zitello October 28, 2022

The Brunner Sanden Deitrick funeral home handled my mother’s funeral. They were very professional and compassionate! The staff even checked in after the service to see how we were doing! They made a very difficult process easier on me and my family. I highly recommend them!!

5 stars
Michelle Ritchey March 24, 2021

Well run,very helpful

4 stars
mike collett November 22, 2022

My family was faced with the sudden death of our mother on March 25, 2021. My brother and I reached out to Brunner Sanden Deitrick Funeral Home in Mentor to make the arrangements and was treated with such genuine kindness and empathy from each and every person we came in contact with, either at the funeral home or on the phone. Jordan was exceptionally helpful with all the details and offered such gentle support during those rough days. The small act of reaching out weeks later to check on our well being is caring and professionalism beyond measure.. We will forever be grateful to everyone at Brunner's.

5 stars
Lori D April 27, 2021

Everyone at Brunner was top-notch! At a time when many can't think clearly, the team at Brunner (especially Jason Sanden) makes sure everything is taken care of. They offer prompt, compassionate and responsive support and suggestions to help with all the decisions that have to made! Nick and Shaun are awesome too! We highly recommend ! thank you

5 stars
K P November 22, 2022
5 stars
Glen Goodwin April 28, 2021

Brunner Sanden Deitrick Funeral Home made me and my family feel very at ease at a very difficult time,I would refer my family and friends to them. They are very professional, considerate, and very compassionate about the people they deal with. I have dealt with Charles Brunner twice, and he made the service comfortable for my family, the staff is very welcoming and the facility is very warm and very clean. You can tell they take pride in what they do, and I really do appreciate them.Thank y’all Kathy Cantrell and family

5 stars
Kathy Cantrell December 13, 2022

I have had two experiences with Brunner Sanden Deitrick Funeral Home. Twelve years ago, my Dad passed away and we used the services of BSDFH. Second time was when my husband passed away very recently. Both of these times I found the professional, kind, caring, concern and support of Brian Dietrick and staff to be most comforting and helpful during the most difficult times of my life. Brian presented information to help me plan and make the best choices to fit my wants and needs in caring for my loved ones. I was also given telephone numbers of places to contact for informing Social Security of my change in marital status and how to contact the VA to apply for benefit aid. I was treated with respect and absolutely no pressure to purchase any services or items that I did not want or need. All that transpired was of my own choosing and I was very satisfied with everything done in caring for my Dad and my husband. I highly recommend Brunner Sanden Dietrick Funeral Home. I could not have asked for better treatment during such a difficult stressful time in my life.

5 stars
Ellie Radaker May 22, 2021
5 stars
William Rush August 25, 2017

I am so grateful for the kindness and compassion that Brunner Sanden Deitrick Funeral Home showed me during this difficult time. They were very accommodating and explained every detail of the process. They even checked in on me a couple of weeks later. They made this hard time much easier. I highly recommend them.

5 stars
Julie Chaplinski June 24, 2021

Jason and Brian were amazing to my family during this very difficult time. Everyone was extremely professional,compassionate and explained the process to us in great detail. I thank you for all your help and support. The McFarland family.

5 stars
Heather McFarland December 07, 2017
5 stars
Vicki Kozlevchar June 27, 2021

Your compassion, patience, direction and professionalism are unmatched. Your ability to make one of life’s hardest journeys manageable, and as painless as can be is unsurpassed. You and your entire staff handle every detail imaginable! AND the constant communications, check ins, and presence during the services mean the world. The follow-ups to check on family, amazing. TRUE PROFESSIONALS who lead with their hearts! Thank you from the bottom of our entire family’s hearts. Thank you!

5 stars
Noreen Evola September 08, 2022

Everyone at Brunners has been very kind and considerate, and very helpful in all aspects of their service. Agnes

5 stars
Agnes Dawson July 27, 2021

The period of time following my brother’s passing was very challenging and difficult. It was made far more manageable for our family given all of Brunners patience, kindness, help and support throughout the planning and absolutely beautiful service. They went above and beyond throughout the entire process. This was our third experience working with Brunner, Sanden, Deitrick Funeral Home and have nothing but very high praise to share. Keep doing the wonderful work you do. Thank you all so very much for the important service you provide to our community.

5 stars
Mary elshaw July 27, 2021
5 stars
Nick Blasius July 28, 2021

Thank you for your compassion. All of you were very professional and made us feel you were part of the family. Thank you for taking very good care of my husband. Brunners was exceptional.

5 stars
Susan Fisher

This was a very dignified group who made us feel at home. Very courteous and polite. Will do it all over again.

5 stars
Jean E.

Brunner's staff members were all professional and caring. They provided a beautiful tribute to my dad. Everything was perfect.

5 stars
Mary O.

Everyone was very helpful, compassionate, professional, and caring.

5 stars
Antoinette G.
5 stars
Domenic Martucci July 06, 2013
5 stars
Jeff Hathy Jr September 08, 2013
5 stars
Tina Marie September 28, 2013
5 stars
Renee Sanden October 09, 2013
5 stars
Lori L Case October 23, 2013
5 stars
Adam Sanden February 20, 2014
5 stars
Andrew Somich May 16, 2014
5 stars
Kylie Ann July 02, 2015

From taking care of my Father's final arrangements in 1981 to taking care of my Grandmother's final arrangements on Tuesday. The staff always have been the most amazing people. There is NO ONE for me that tops Mr. Brunner senior. He held me at age 11 and told me it would be ok. Thank you all for incredible service to my family members!

5 stars
Ron Swiger December 06, 2015
5 stars
LaShawn Nicole October 13, 2016

Had my dads funeral here and it was amazing! He would have been soo happy how it turned out! Everyone there was so helpful and made sure everything was perfect! Chuck was a big help!! Thank you guys so much!!!

5 stars
Amanda Hood April 16, 2017

Thank you to Chuck Brunner and Shawn Barbo for all they did when my mom passed. They made a very difficult time as easy as possible! Thanks, too, to Alex for accommodating our requests and needs.

5 stars
Cindy Sulecki Newman July 28, 2017

They took care of our family very well. Everything turned out beautiful for my Dad.

5 stars
Michelle Lester April 25, 2019

Chuck did a thorough verbal review of the activities he and the Brunner staff provide for the funeral, cremation and burial. He made arrangements with the Catholic Church and Cemetery for viewing and burial of my wife’s remains. A detailed written summary was provided so that I, family members and friends could arrange their schedules. The events were executed as planned. My thanks go out to Chuck for orchestrating a memorable positive sequence of events.

5 stars
George Burgess May 30, 2025

Jason did a fantastic job! His help through this time was priceless!

5 stars
Robert Sims May 28, 2025

Brunner’s took such beautiful care of my mother, and was there to support our family. Truly a pillar of the community. Thank you to the Brunner’s team.

5 stars
HJH May 02, 2025

We want to extend my deepest gratitude to the entire team at Brunner Sanden Deitrick Funeral Home for providing a truly five-star experience during one of the most difficult times of our lives. Every member of your staff demonstrated an extraordinary level of professionalism, patience, and compassion that brought comfort to our family. Jason, Nancy, Brian and Nick, words can not express how amazing you were to work with and how you made every step of this process as easy as possible. Your attention to every detail, combined with your deep knowledge and care, made the process seamless and allowed us to focus on honoring our mother’s memory. From the heartfelt prayers to the beautifully conducted service, to every little detail, it was clear that every aspect was handled with genuine love and respect. Thank you for walking with us through this journey with such grace and support. Your dedication truly brought peace to our hearts during a time of sorrow. We are forever grateful for you - The Connelly Family

5 stars
Jean Schonauer April 16, 2025

They did a great job and made me feel very comfortable.

5 stars
Dawn Roberts April 01, 2025

Nick was incredibly kind and helpful during the funeral planning process for my dad. He was sensitive to our needs and gave my brother and me all the information and time we needed to make decisions, even as our hearts and minds were not ok. I appreciated the follow up care given to us as well. I highly recommend Brunner’s to anyone who is pre-planning or planning a funeral.

5 stars
yvonne barricelli March 10, 2025

Excellent concerned staff. Rearranged services made the death of my spouse much easier. They were compassionate through the whole process.

5 stars
Bonnie Morgan March 04, 2025

While my mom's funeral was beautiful, I did ask for a lock of my mom's hair. It was presented in a plastic bag. A chunk of her hair. I thought AT LEAST present it nicer! A ribbon, presented in a nice box. Not a zip lock bag. It felt disrespectful.

4 stars
Frances Konjura March 01, 2025
5 stars
Donna Vanek February 01, 2025

Brunner team makes us feel very comfortable through all the details of concern during a very stressful and emotional time. They think of everything for you especially when if may be difficult to concentrate. They are consummate professionals. Their spirit and atmosphere allows you to feel they care a great deal about your feelings and pain!

5 stars
Larry Harpster January 11, 2025

If I could rate them 10 Star I would. From Jason (scheduling a Sunday morning meeting after our unexpected loss on Saturday... (obviously COMPLETELY rearranging his whole day to accommodate us)...to Chuck and Nancy's heartfelt concern and consideration for us in our time of confusion and feeling of helplessness ... EVERYTHING from Church scheduling, Transportation needs, Viewing setup, Internment needs was easily and efficiently handled. Can't say enough. Thanks. Sean

5 stars
Sean Klemencic November 08, 2024

The staff is very caring and respectful. They make a very difficult time tolerable.

5 stars
Karen Wagner October 28, 2024

Kind attention, Thoughtful direction provided ,everything my family needed . Highly recommended.

5 stars
Robert Dreis October 29, 2024

Every single employee at Brunner Sanden Deitrick Funeral Home was very understanding, caring and compassionate while assisting us in planning our son's funeral. They went above and beyond....there is nothing they could have done to make that day more special.

5 stars
Rose Kundtz October 02, 2024

Can not thank the wonderful team enough for the kindness and attention to detail at such a sad time. They have truly been a blessing

5 stars
Lisa Baker September 14, 2024

Our family had the very best experience with everyone at Brunners. They were very caring, especially Nick and Brian during the very difficult passing of our Mother. I would highly recommend them when the need arises. Taking us through the process and taking care of our every needs. Thank you to all.

5 stars
Vicki Craig August 30, 2024

Brian Deitrick and the staff at Brunner's have served my family many times. They are amazing. Professional, empathetic, kind, detail oriented and supportive are just a few terms to describe them. They truly understand what families are going through and show so much patience and kindness. I highly recommend them to care for your loved one.

5 stars
Lisa Budny August 29, 2024

Thank you Jason, Nick, Maria and your entire team for helping our family through a very difficult time. You are literally taking care of everything with sincere kindness and respect. Our family is very grateful that you were recommended to us. God bless you all.

5 stars
Terry Miller August 03, 2024

Brunner did an amazing job logistically and handled our families needs with extreme care

5 stars
Norman Mentall July 26, 2024
5 stars
Joanne Bevacqua July 01, 2024

Highly recommend! Exceptional service. High attention to detail. Great team! Great communication! Extremely pleased with everything. Thank you very much!!!

5 stars
Sean Raschiatore June 28, 2024

Jason and his team helped us with the arrangements for my mother and then later my father. I was surprised to get a call at 6:30 am after notifying them of my father’s death. I knew I was in good hands. They were very caring and considerate and made the entire process as smooth as possible. They helped coordinate every step from visitation, to the mass and graveside service. I so appreciated the guidance.

5 stars
Cheryl Petersilge May 24, 2024

Brunner's is a phenomenal family to work with. Their compassion and empathy is beyond what anyone could ask for. They treated our family as though we were their own. Very highly committed to excellence. Could not have asked for more. Thank you for what you do.

5 stars
Jill May 18, 2024
5 stars
Donna Thomas April 09, 2024

Wonderful, compassionate staff. Highly recommended if you are in need of their services.

5 stars
Lisa April 10, 2024

Everything was perfect. Brunner's took care of every detail. My parents would have been so pleased with the visitation and funeral. We highly recommend Brunner's

5 stars
s Kearns February 22, 2024
5 stars
D͒i͒a͒n͒a͒ Panther February 23, 2024

Thank you for the time you spent helping us. I have always respected Brunners for the way they have helped us with our family's arrangements through the years and this added to it.

5 stars
Margaret A Frank February 06, 2024

I don't know where to begin with this review. We chose Brunner because my late husband knew the Brunner family (growing up in Mentor) and he made it known that he wanted his services there! I obliged. Jason met with our family to lay out the memorial. He was AMAZING. He got all of our hints of what we wanted for Kevin, he was extremely patient and offered some creative ideas for the service. I wanted Kevin's visitor's to stay around, have some food and drink, mingle and remember his legacy. Jason made that happen. He had Nancy coordinate the food and drink upstairs so visitors could mingle throughout. We had a LOT of people attend the services. Instead of having the traditional sign in book, Jason suggested little cards for everyone to write down a memory of Kevin. It was something I could read afterwards and I will cherish these memory cards. Kevin was known for giving everyone candy :). He loved Smarties and peppermints. Jason suggested that we have several bowls throughout the entire facility with the candy in them and a placard (please take one of Kevin's favorite). These little, inexpensive touches meant everything to our family. Brunner did an AMAZING job with Kevin's display surrounded by all of the flowers and planters. They truly encapsulated his life in the display. Nick was also very helpful with all of the details but especially with the music we played during his eulogy. There was one request that we found challenging and Nick made it happen. When we started the "process", Jason and Nick always told our family: "if you need ANYTHING, we are here for you!!!". They sure were! There were little things up to the day and afterwards that we needed and Jason and Nick came through (some required a trip to my home). So kind. So compassionate. I can't say enough things about the team at Brunner! It's been a month and I am still getting compliments on how wonderful everything was! Thank you Chuck for being a friend! Thank you Nancy for coordinating the reception, food, drink, flow upstairs, etc. And, thank you Jason & Nick for making this journey a pleasant one!

5 stars
Jeannine Soster February 01, 2024

The individuals I dealt with were Brian & Jason - I couldn’t ask for a better experience. Everything and everyone were extremely kind and thoughtful in my interactions with them. This is my third experience with this funeral home and would definitely recommend it to anyone

5 stars
K Burl January 26, 2024

Everyone there were tuned into our needs. Very professional and very caring before, during, and after the funeral. They did everything just right. We've used them before for family members. We'll use them again.

5 stars
Helen Jones January 22, 2024

Well organized with attention to detail, and compassionate.

5 stars
Edward Crum December 01, 2023

Everyone was wonderful and very helpful. I have no negative comments.

5 stars
Robi Peters November 18, 2023
5 stars
Valerie Lawver November 09, 2023

Thank you to Chuck and the team for making a difficult time less stressful. You are so compassionate and made sure every detail of mom’s celebration of life and burial was perfect. Thank you for everything.

5 stars
Kim Pirnat October 13, 2023

All personnel were helpful and sincere. I did not have to worry about anything. Chuck Brunner took care of me and my family without hesitation.

5 stars
Frank Centa September 12, 2023

Exceptional Service , Was Above and Beyond My Expectations! Thank You Chuck .

5 stars
Walter Gardner August 29, 2023

Fantastic response and knowledgeable people. Made a very difficult situation easier through their kind manner and assistance. Highly recommended for your needs.

5 stars
Dan Giorgi August 15, 2023

If I could give Brunner Funeral Home more than 5 stars I would without hesitation. Chuck and Shawn and the rest of the staff were extremely helpful and considerate. We had a lot of small requests and tiny details that we wanted for my grandfather’s funeral and Chuck was more than willing to help every time. Everything was so perfect that we have no complaints. Thank you for helping us with such a beautiful celebration of my grandfather’s life. The Truong Family truly appreciates everything you’ve done for us.

5 stars
Jackie Nguyen July 28, 2023

Brunner Funeral Home is excellent. I dealt with Mr.Detrick, and he was very professional, courteous, and caring. I didn't feel rushed to decide anything. All questions were answered, and I left feeling comforted and well-informed. I would highly recommend Brunner's.

5 stars
Louise Kimmich July 22, 2023

I will always be thankful for the kind, considerate care we received from Brunners. We have used their services in the past and will continue in the future.

5 stars
Linda Hux July 06, 2023

Brunner provided excellent services when my husband died. They were professional and caring. They made the whole process less painful.

5 stars
Maria Dietzel July 07, 2023

I felt as though I was a family member. Everyone is so thoughtful and treated my wishes with total respect .

5 stars
Anna Shaughnessy May 28, 2023

Such wonderful helpful people would recommend greatly

5 stars
Marc Murch May 17, 2023

Their service was excellent

5 stars
Betty Taucher May 16, 2023

Jason was extremely patient and understanding. He helped us through the tough decisions we needed to make and made us as comfortable as possible.

5 stars
Sherry Ostrowski April 25, 2023

Very pleased with the support and care my children and I received from everyone during this difficult time. And feel my husband was treated with dignity. They made a hard time much easier.

5 stars
Karen Westbrook April 07, 2023

Brunner Sanden Deitrick handled our mothers funeral arrangements that she had pre-planned many years in advance. They assisted her with her planning and kept detailed records of what she wanted. Sadly we needed to contact them in February 2023 as it was time to implement her planned wishes. From the minute Brunner was contacted they were courteous and compassionate. No high pressure to up sell us beyond what mom wanted. Calling hours went smoothly as was the funeral the next day. The entire team at Brunner was a pleasure to work with, despite the sad circumstances.

5 stars
Stephen Parsons March 21, 2023

During a very difficult time, the staff at Brunners was patient and informative. They made themselves available but not obtrusive. Various family members commented about their professionalism while also reflecting true caring.

5 stars
Kathy Beal March 03, 2023

Jason was very caring and provided options that I was able to choose from. All decisions were mine in a low pressure setting.

5 stars
John Frank February 09, 2023

My family and I would like to thank the Brunner team, especially Brian Deitrick for helping us cope with and navigate through one of the worst times in our lives. We lost my mother on New Year's Eve. For 30 years, she planned on donating her body to the medical school at Case Western Reserve. All the paperwork had been signed, witnessed and notarized. She died at 8:10 pm. I was informed at 10:30 pm that her generous donation would not be accepted. I called Brunner's and left a message asking for help. Brian called me minutes later. We immediately had a plan in place and my mother was placed under the care of Brunner's staff within 90 minutes. I don't know what my family would have done without Brian and others at Brunner's. They made losing a loved one a tolerable experience and I know my mother would have been pleased. She was treated with dignity and respect. Thank you. Stephanie Anne Hale

5 stars
Stephanie Hale February 07, 2023

Clean home. Respectable workers. They did great at honoring my loved one who passed. The makeup was fantastic as well. They worked with us on the payment and although we didn't have enough money up front they still gave my loved one the funeral he deserved.

5 stars
Jared Holbrook May 06, 2017

Caring, kindness, compassion, and professionalism describe the outstanding staff at Brunner, Sanden, Deitrick. Chuck Suhar, Jason Sanden, and Nick Eskew eased our family's burden by flawlessly assisting us with preplanning and later coordinating funeral and burial services for our mother, Katherine M. Delost. Both services were beautiful and will remain cherished memories of our mother for our family. Thank you for compassionately helping us navigate this process during this difficult time.

5 stars
Katherine Delost-Lewis December 28, 2022

The employees at Brunner Sanden Deitrick Funeral Home are compassionate and understanding and know exactly how to handle the stress and grief that a family goes through when preparing arrangements with the loss of a loved one. I highly recommend their services.

5 stars
Amy Bell November 21, 2019

I was very impressed with the wonderful staff at Brunners and their attention to detail. Everything was handled with professionalism and caring. Thank you for helping my family and me through our grief.

5 stars
Sarah Carver December 27, 2022

They did a great job with my mom she looked really good. The staff was very compassionate and willing to do what we needed and asked for. I would recommend this establishment to anyone. Thank you The Richards family

5 stars
Lisa Richards Whitticar December 19, 2019

I greatly appreciate the care and compassion that was shown to my mother and myself. The communication between Brunner’s funeral home and myself was so helpful and timely. I was touched by the telephone call to see if I or my family was all right and if there was anything they could do for us, it was comforting in a grieving period of time for my dear mother.

5 stars
Kim Howze April 12, 2022
5 stars
Charlotte Evans December 19, 2019
5 stars
James Novotny January 08, 2022

Everyone made every step so easy for our family. Jason and Brian could not have been anymore professional and continue to do such a wonderful job while dealing with a loss of their own. The service for my father was all we wanted and more. We heard many wonderful comments from many people. Everyone we dealt wuth made us feel they cared not just about the service they were providing us but about us as well. We highly recommend them.

5 stars
John Dick February 03, 2020
5 stars
Dan Byers August 28, 2021
5 stars
TODD ESTES January 29, 2022

Very caring and accommodating even through this awful pandemic time. Highly recommend.

5 stars
Sharon Bedwell May 03, 2020

Brunners handled my father’s funeral 12 years ago (2010).Being from Mentor I have had family and friends use Brunners for their loved ones. I have always been impressed with all the people working there. They always go above and beyond your expectations. Mom was so pleased with how they worked with our family with Dads accommodations that we went to pre-plan my Mom’s funeral in 2015. We did not prepay, but we had what my Mom wanted, which was very similar to Dads. My Mom passed January 13th 2022. Jason Sanden was our Director. Jason is a very compassionate, caring, and knowledgeable. Nick was also very helpful with taking care of all our requests, which had to be adjusted as we came closer to the day of the Funeral. Nancy was awesome getting us organized after the funeral with cards from flowers and essentials from the day. The Family of Brunners Sanden Deitrick are in a class of their own. As I have repeatedly said, and my Mom also expressed, “They are a top notch organization.” There is no place better to take care of your loved one. The Morris family truly appreciated all of their time and efforts. Thanks, Ken Morris & Morris Family

5 stars
Charles Morris February 22, 2022
5 stars
Deb Laseak June 02, 2020

Everyone we met with or talked to were very compassionate and kind. They helped our family through a very difficult time in our life. Everything was taken care of and the services were beautiful

5 stars
Cindy Adie February 05, 2022

Over the past two years my mom and dad have passed. Brunner Sanden Deitrick Funeral Home have not only perfectly taken care of all the details that mom and dad wanted but they have totally been there for our entire family throughout the process and continue afterward. They are personally and genuinely concerned for each of us during our grieving process. They have treated my mom and dad and us like we’re part of their family and means a lot!

5 stars
Jim Watson March 10, 2022

Our family has always used Brunner Sanden Deitrick Funeral Home for our loved ones. We appreciate the compassion and support given to us by all the staff. On our most recent loss of our brother, Jordan took great care in comforting us and assuring us that our brothers final wishes were carried out. She handled everything , taking the burden from us. Nick helped at the funeral and gravesite seeing to everything on that end. Even after the service, Maria has called to see how we are doing and let us know that they are still there if we need them. What a blessing they were!! We recommend this funeral home to anyone looking for a personal experience, with kindness and care for all involved!

5 stars
Loretta Grabfelder August 04, 2020

Brunners is an excellent funeral home. They will make sure that everything is perfect, down to the last detail. They are professional at all times, and will make sure that everything runs smoothly.

5 stars
Karen Cantrick October 02, 2021

Couldn't be more pleased with the way Brunner, Sanden, Deitrick Funeral Home handled the arrangements for my Mother. We worked with Jordan Stills. She handled everything from arrangements, insurance and the grave-site. All of her work allowed myself, my sisters and our families to focus on honoring our mom. Thanks to Jordan, Chuck, Nick and everyone involved.

5 stars
Joe Monahan August 19, 2020
5 stars
Sue C February 26, 2022

Brunner Funeral Home came through with flying colors . Their thoroughness with all of our needs were met in a very professional way. The mannerism used by this team surpasses any of my expectations. They were also responsible for handling my husband's services as well as my mother's. I would refer them to my frds with great admiration

5 stars
Susan Tate September 02, 2020

Brunner's and Brian Dietrick have always been extremely professional and caring when I have had to acquire funeral services for family members. They are extremely helpful and honest at a most difficult time of losing a loved one. Allowed me to make informed decisions regarding services and selection of necessary items.

5 stars
Eddie Vitolano October 29, 2021

Very caring and thorough. Highly recommended.

5 stars
Brian Heinz September 23, 2020

We recently had Brunners Sanden Deitrick Funeral Home services for my mother in laws funeral. They were very helpful and knowledgeable in our time of grief. They went above and beyond to get us threw this difficult time. We highly recommend there services

5 stars
Ronald Montz April 12, 2022

Brunner Sanden Deitrick did a beautiful job with my husbands service. They were both understanding and accommodating. I was very comfortable and pleased with everything they handled for us.

5 stars
Sandra Kennedy October 29, 2021

Can't say enough great things about them. Very compassionate and sincerely caring. Highly recommend!

5 stars
Linda Tomich October 09, 2020

Chuck Brunner, family and staff are the best. When my dad passed away, the Brunner’s arranged for a Marine Color Guard to be present at his service. My mom recently passed away and we were worried about having a service in these Pandemic times. Chuck, his family and staff stepped up and gave my mom a very nice and respectful service. The Brunner’s have kept in touch with us long after the services to see how we are doing and to extend their continued thoughts and prayers. We know that this is an extreme rarity in this day and age. Their kindness, professionalism, understanding and suggestions were greatly appreciated during our time of loss. We would highly recommend anyone to use Brunner’s for their loved ones needs. The Shuss Family

5 stars
Rick Shuss November 03, 2021

Very professional, thoughtful, responsive, and honest.

5 stars
Tom Wegert October 10, 2020
5 stars
Jomama Muzic December 01, 2021

Profession, compassionate and empathetic. They listen to what you have in mind, make suggestions and help you deal with the death of a loved one. They also adhered to social distancing with their seating arrangements. I didn't have to worry about anything because they were there to assist me. A heartfelt thanks to Brunners for handling a difficult situation.

5 stars
Linda Mather October 28, 2020

Chuck and the entire staff were wonderful, caring and compassionate. Chuck made the process very easy and I never had to worry about a thing-every detail was taken care of! I highly recommend them.

5 stars
Christine Teal December 01, 2021
5 stars
Patton Lewis December 02, 2020

After my husband's sudden recent passing, I wasn't sure where to start to plan for his funeral. We had recently started having these types of conversations but had not made any definite decisions. We are members of St. Mary's Church and Brunners is just several doors down from our church. I decided to call them. It was one of the best decisions I made throughout this overwhelming time. My daughter and I met with Jason, and he immediately put us at ease. He explained to us that he would guide us through this process, and we would take it a step at a time. And he did. Jason assured us that we could do a service my husband's way and not the traditional ways of the past. Jason guided us through the decisions we needed to make and let us know those that could wait. I had an amount I needed to stay within, and Jason was extremely understanding and helpful in helping us to stay within that amount without pressuring us to go over our limit. And for that I am most appreciative. My husband was a simple kind of guy. The service that Jason helped us plan fit perfectly with what my husband would have wanted. It was simple yet comforting. Nick was our director, and he was fantastic too. He also put us at ease during the visitation, mass, and time at cemetery. He never rushed us during any of our time. My family and I were very pleased with Brunner's. They definitely care about helping families during one of the worst times in their life without added pressure.

5 stars
Deb For April 03, 2022

Brunner, Sanden, Deitrick handled the arrangements for both of our parents and each time we were very pleased. Most recently, with the loss of our Mother, it was Jordan who guided us through the process and her knowledge, care and attention to detail was very much appreciated. We would highly recommend them to anyone needing their services.

5 stars
Karen Leyde December 02, 2020

They are wonderful to work with. Compassionate and helpful.

5 stars
Lynne Frizell December 29, 2020

I have nothing but praise for the professional and compassionate service I received from the entire staff at Brunner Sanden Deitrick Funeral Home. From 4:30 a.m. on April 16, 2022, when my wife Diana passed away and the Brunner team arrived to transport her to the funeral home, to our final visitation, my family and I were comforted immeasurably by every person with whom we had contact. Every detail was handled professionally. Every communication was compassionate, and no detail was overlooked. The assistance of Funeral Director Jason Sanden, from start to finish, and his handling of post funeral details was an added blessing and a major relief. I am pleased to have this opportunity to thank one and all publicly.

5 stars
Michael Machi May 18, 2022

We have been doing business with Brunner's since 1976. Planning a funeral is never easy, and the staff have always been kind, empathetic, and professional. If needed they will handle many of the smaller details for you and make sure that you're fully informed and nothing is overlooked. Most recently we worked with Chuck Suhar on pre-planning for my ill brother. He was incredibly helpful in ensuring that we understood the process while also helping us keep the expenses within our budget. When my brother passed we worked with Jordan Stills on finalizing the arrangements. Even through the pandemic Jordan made sure that the funeral was handled with dignity and respect, and that all the details were handled as we had planned.

5 stars
Deborah Phillips December 29, 2020

I like to take this time to share my experience with Brunner Funeral home Jason and Nick did a outstanding service for our loved one very kind compassionate and willing to go above and beyond our needs the rest of the staff were very kind and concern for our needs as well even weeks later would text me checking if they can help with anything and knowing how hard this is for our family still showed concern

5 stars
Georgann Morris June 14, 2022
5 stars
Angela Pirnat December 30, 2020

Everything for our loved one’s funeral was handled with kindness and extreme professionalism. We really appreciated the thoughtfulness & compassion that was shown to our family & friends. A special thank you is extended to Brian and Maria.

5 stars
Jill Ozinga July 15, 2022
5 stars
Maria McCoy January 26, 2021
5 stars
Rob Grove August 17, 2022

I was very pleased with the service I received from Brunner, Sanden, Deitrick funeral home when my husband passed away unexpectedly . From the moment I met with them they led me through the process of the things that needed to be done for the funeral. They even contacted Social Security which was a blessing. I felt like they truly cared. It’s not just a business for them, I really believe they want to help ease your mind and offer comfort during such a difficult time in your life. Jason was amazing.

5 stars
Holly Dudas January 26, 2021

My husband and I lived in North Dakota, not Ohio, but my in-laws do, and it is where we chose to have him interred after his death in July. Jason assisted us with his arrangements from states away and kept in touch to make sure my needs were being met. It was a confusing and shocking time for many in our family, but I did not have any concerns over whether my husband would be treated with respect by the funeral home. Thank you for your service.

5 stars
Rane Maska September 13, 2022

Brunner funeral home really made remembrance and service during the loss of my mother a smooth and trouble free experience. In dealing with my loss, I also had several other serious issues to deal with. The people at Brunners really got me through a tough time and I am sure my mom would have been very pleased with way the whole viewing, flower set up and service went. The graveside service was equally as excellent and their efforts allowed me to focus on my loss rather than endless details. Thanks Chuck and Maria!

5 stars
Ron Hewlette February 24, 2021

The staff at Brunners Sanders Dietrick was so professional and kind. My association with them started with Chuck S when I made pre-paid funeral arrangements for my mom. He was excellent at explaining everything to me and it was a great feeling to know that everything would fall into place when needed. When my mother passed, the staff, starting with Jeff who picked up her body from the nursing home, was so kind and helpful. They all treated her and my family with ultimate respect and care. Our funeral director Nick E was always on hand to answer questions during the whole process, and Chuck B and Shaun B were so kind during the funeral and internment. They were very accommodating to my sister who is disabled. I can’t say enough good things about these fine people. They made a sad situation stress-free for me and knowing they were there was such a huge load off of me while I dealt with the grief of losing my mom.

5 stars
June Hinde September 29, 2022

We have lived in Mentor over 50 years, worked with several generations of the Brunner Family tending to our loved ones in difficult situations. During our grieving process they have supported and serviced our needs past a business venture. The human touch /care shown is what makes this organization different; and in time of sadness it’s exactly what anyone needs. No pressure, informative and comforting, guidance always is appreciated. Thank you 🙏 for always being there. Respectfully, The Johnson /Orosz Families

5 stars
Karin Orosz February 24, 2021

We knew we were dealing with the right people for our family when our Dad passed recently. Jason and his staff offered great advice, were professional and compassionate about our needs and wants. They went out of their way to make sure that our family member was represented as we wished. I was most impressed that they even reached out to check on us weeks after the service to see if we there was anything else they could be of assistance with. Thank you again for your kindness and thoughtfulness! The Silver Family

5 stars
Cynthia DiCarlo October 11, 2022

I’m grateful for the support and professionalism I encountered with Brunner Sanden Deitrick. Unexpected tragedy brought estranged family together and they facilitated meetings that helped us do the best possible for our son. Thank you for making the worst part of my life manageable. I take comfort that his passing brought us together instead of dividing us further.

5 stars
Veronica Akers February 25, 2021

A difficult time was made so much easier by the staff here. They were professional and sensitive to our needs. I wouldn’t use any place else for funeral needs.

5 stars
Ann Lopez October 26, 2022

Very caring people at a very sad time.

5 stars
Dawn Spriggs November 18, 2022

The whole family and group were compassionate, caring and professional through every part of the funeral process and even following up afterwards. They were very helpful explaining every step and options with no pressure on us during this difficult time. Thank you from our family!

5 stars
Dan Senyitko April 24, 2021

I had the best most professional experience from the time they walked in to get my husband until now they were easy to talk to have me the time I needed and very great people to deal with they take there time with you it doesn’t matter how long they are never in a hurry to get you out of there. If you need anything you just call and they help with everything

5 stars
Tina Waybranr November 22, 2022
5 stars
Sharren Hummel April 28, 2021

Brunner’s provided excellent service handling my mother’s final arrangements. They were compassionate and went out of their way to accommodate our requests. Someone was always available to answer any questions.

5 stars
Colleen D'Angelo November 22, 2022

Appreciated so much the caring attention we were given! The heartfelt guidance & helpful information was so much appreciated❣️

5 stars
Jean Zur April 29, 2021

Chuck Brunner was fantastic taking care of our family needs. He was very caring and made sure everything was perfect. Would definitely recommend Chuck for any funeral arrangements that you may need for your family.

5 stars
Kenneth Harris December 15, 2022

I will always be grateful for the kindness, compassion, and professionalism with which I was treated during such a difficult time. The care my family and I received made the loss of my dear husband much easier to bear.

5 stars
Donna Allen May 26, 2021

Sitting here heartbroken writing this, it's been 5 1/2 years since choosing Brunner Sanden Deitrick Funeral Home. For the second time we have made the right decision. As you suffer from the grief of your loved ones passing you shouldn't have to worry about details and if everything's been done. You don't have to with BSDFH. That is only one of the many reasons why they are a pillar of the community. They care and you feel their care for you and your loved ones. BSDFH takes care of you like you are part of their family. Professional, genuine and a class act. The atmosphere of the viewing rooms are bright and friendly. The Sympathy Store has anything you could want to make your loved ones funeral exactly the way you want it. The reception center is elegant and affordable. Chuck, Martha, Nancy, Brian, and Shawn thank you for taking such good care of my mom and dad.

5 stars
Paula Balish November 16, 2017

Everyone at Brunners is so professional, caring, and sympathetic to your needs. They attend to every detail of the arrangements you are making and explain all the options available. I cannot recommend them more highly. They handled arrangements for both of my parents, each one was very different, and completely satisfied with both. After the funeral, they reach out to you to see how you are doing and ask if there is anything the can do for you.

5 stars
Peter Milicia June 25, 2021

They took care of my Grandma’s and my dad’s funeral and gave us such a heartfelt experience.

5 stars
Chrissy Tech-Rice November 25, 2019

In times where comfort and compassion are essential and necessary, these folks are the next best thing to family. Although talking about funerals and death is never easy, Brunners' employees/owners are always helpful and they are truly wonderful.

5 stars
Quiz InCal June 29, 2021

Thank you for the wonderful service that we received for the funeral of my mother, Christine Zahurancik. Nick Eskew, Chuck Brunner and Shawn were so kind and helpful during the planning, viewing and funeral service. Chuck Suhar was a tremendous help in the pre-planning guidance. Everyone helped to make a difficult time easier. They helped us celebrate her life and love. I will forever be grateful to Nick, who allowed me to tuck in her casket blanket at the closing. I used to help her get ready for bed every night at the nursing home, so this was especially fitting for me to do it one last time. God Bless you all.

5 stars
June Hinde August 26, 2022

Sincere heartfelt appreciation goes out to the staff of Brunner's for your expertise, care, and compassion as we walked through this journey. Your guidance in making the necessary arrangements and helping us plan the service gave us peace of mind. Your attention to every detail was exceptional. We especially loved how you displayed all of our loved one's memorabilia. Thank you for helping us honor and pay tribute to my beloved father. The family of Dr. Richard Pryatel

5 stars
Lorri Kaighin April 09, 2022

I have to say Jordan and her team at Brunner's did an amazing job and helped our family tremendously as we made arrangements for my mother. She helped my family with every detail of my mothers service and burial, she walked us carefully through all the steps and what needed to be done. We didn’t worry about anything concerning the arrangements. She held a truly beautiful tribute to my mother. I felt Jordan and her team were compassionate and caring and worked hard to make every detail special. I had so many people come up to me after the service and tell me how great my mother looked and how beautiful the wake and funeral arrangements were. We were truly blessed to have Jordan by our side during this truly sad time. Thank you again Jordan, you are a special person indeed.

5 stars
Nicholas Cirino August 17, 2021

The staff at Brunner's is truly amazing. They helped my family through such a difficult time and took such care with every step of the planning. Brian was so professional yet empathetic. We thank you all for your service to the community our family and our beloved mother. The family of Patricia Kirk.

5 stars
Lisa Budny

They were the BEST!

5 stars
Donna C.

The services *vastly* exceeded excellent. This was a most EXCELLENT effort by the entire Brunner team.

5 stars
James R.

There is nothing more Brunners can do. They are already at the top of their game!

5 stars
Diane E.

Everything was perfect. Thank you!

5 stars
Julie P.
5 stars
Domenic Martucci Jr. July 11, 2013
5 stars
Tina Marie September 28, 2013
5 stars
Beth Seman October 05, 2013

This is a wonderful place during a time when we are literally lost in our grief. They handled the arrangements for my dad in 1981, my mom in 2004, and my husband in 2005. Wonderful, caring, and professional staff. Their attention to detail was so comforting and will never be forgotten.

5 stars
Betty Roberts Murphy October 09, 2013
5 stars
Cindy Davis-Pirie January 23, 2014

The most understanding people to help you through such emotions times. I have had the use if their expertise twice and it was not a fluke that they were great the first time....they were fabulous the second time too!! No reason to shop anywhere else. The Brunner services are the best!!

5 stars
Mary Burger February 25, 2014

If I could give them more than 5 stars, I would! My family grew up in Mentor back in simpler times, when there was no 615 bridge over the railroad tracks. I have 2 other sisters and 1 brother and we went to school with the Brunner children. Death is a part of life and from a young age I experienced many deaths of loved one's and family. Brunner's took care of many of my loved ones at their time of death. My father, my 2 nieces (Lauren and Kristen) and now the love of my life, my husband, Ed. I remember Chuck Brunner from school, he's just 1 year younger than me and he is just an awesome man. So kind, so soothing, so compassionate! He only knew Ed from me and Ed attending several funeral services for friends and family but he was so intuitive in helping me pick out cards, poems the casket. He knew what my husband would like and got my husband's personality perfectly. All of the staff at Brunner's were compassionate and never did they say that they couldn't do something. They made everything so easy for me in a time that was the worst time of my life! Everyone that attended the calling hours and funeral and reception afterward commented on how beautiful and nice it was. I can't thank the Brunner family enough for their care and concern for my husband, me and my guests. They are by far, the best in their field and I am getting ready to pre-plan my funeral at Brunner's! Thank you so much for taking such good care of my husband, me and all the guests that visited.

5 stars
Cindy Balish-Johnson April 17, 2015
5 stars
Tracy Warner September 05, 2015
5 stars
Fred Nelson August 31, 2016

My mother died at home. The kindness and respect they showed to her and my family when they came to the house to get her will not be forgotten. Literally every move they made was told to us and explained before doing it. The dignity and respect she had in life was also given to her in death. Thank you all for all you have done for our family in this time of great loss.

5 stars
Kim Crooms March 12, 2017
5 stars
Grace Hospice Mentor May 26, 2017

Wow - They did a beautiful job on my Mom's arrangements - I was so glad I had arranged a lot of stuff ahead of time with a funeral prearrangement - It made a really tough time go very smoothly... Such a beautiful memorial/celebration of life!

5 stars
Stuart Lucker May 07, 2018